PRIVACY 

 

Last updated: April 1, 2026

Kokomini operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Kokomini is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and financial account numbers, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.

Account information including your username, password, security questions, preferences, and settings.

Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.

Communications including information you include in communications with us, such as customer support inquiries.

Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information including information about how you interact with the Services, including how and when you navigate or use them.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you create an account, use the Services, communicate with us, or otherwise provide your information;

Automatically through the Services, including from your device when you use our products or visit our website, and through cookies and similar technologies;

From service providers, when they collect or process personal information on our behalf;

From partners or other third parties.

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information for the following purposes:

Providing, customizing, and improving the Services
Including processing payments, fulfilling orders, managing your account, arranging shipping, handling returns and exchanges, remembering your preferences, and personalizing your shopping experience.

Marketing and advertising
Including sending promotional communications via email, SMS, or post, and displaying targeted advertisements based on your activity.

Security and fraud prevention
Including verifying your identity, detecting fraud, protecting public safety, and securing the Services.

Communicating with you
Including providing customer support and maintaining our relationship with you.

Legal purposes
Including complying with applicable laws, responding to legal requests, and enforcing our policies.

How We Disclose Personal Information

We may share your personal information with third parties in certain circumstances, including:

With Shopify, vendors, and service providers (e.g., IT, payments, analytics, support, hosting, shipping);

With business and marketing partners for advertising purposes;

When you instruct or consent to sharing (e.g., shipping or social media integrations);

Within our corporate group or affiliates;

In connection with legal obligations or business transactions (e.g., mergers or bankruptcy).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and third parties, possibly located outside your country.

We also use enhanced Shopify features that may use data from your interactions with our store and other merchants. In such cases, Shopify is responsible for processing your data for those purposes.

For more information, see the Shopify Privacy Policy for customers:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Information shared on public or third-party platforms may be visible to others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

No system is completely secure. We cannot guarantee absolute security of your data. Avoid sending sensitive information via insecure channels.

We retain personal information as long as necessary for purposes such as account management, legal compliance, dispute resolution, and enforcement of agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access your data

Request deletion

Request correction

Data portability

You may also manage communication preferences and opt out of marketing emails.

If you are in the UK or EEA, you may also have the right to:

Object to or restrict processing

Withdraw consent

To exercise your rights, contact us using the details below.

Complaints

If you have complaints, contact us. You may also lodge a complaint with your local data protection authority.

International Transfers

Your personal data may be processed outside your country. Where required, we use approved transfer mechanisms such as EU Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have questions or wish to exercise your rights, contact us at:

Email: info@kokomini.be

For data protection purposes, Kokomini is the data controller of your personal information.

 

 

COOKIE POLICY

 

What is a cookie?

A cookie is a small text file that is stored in your browser or on your device when you visit our website. Cookies allow us to remember your preferences and improve your experience on our site.

At Kokomini, your privacy matters to us. We use cookies and similar technologies to offer you the best possible experience. You can choose to disable cookies by adjusting your browser settings. Please note that doing so may affect the functionality of certain parts of our website. By continuing to use our website without changing your cookie settings, you consent to our use of cookies.

How do we use cookies?

Kokomini uses cookies to understand how visitors interact with our website. This allows us to improve our website's performance, tailor content to your interests, and ensure a smooth shopping experience.

Cookies do not allow us to directly identify individual users. They simply help us gain insight into general usage patterns and measure the effectiveness of our content.

For cookies placed by third parties such as Google or Facebook, we refer you to the privacy and cookie statements published on their respective websites. Kokomini has no control over the content or use of these third-party cookies.

If you have any questions about our cookie policy, feel free to reach out to us at info@kokomini.be.

Changes to this cookie policy

We may update this cookie policy from time to time to reflect changes to our website or applicable regulations. Any updates will be published on this page and take effect immediately upon publication. We encourage you to check this page periodically. Continued use of our website after changes have been made constitutes your acceptance of the updated policy.

Applicable law

This cookie policy is governed by Belgian law. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the Belgian courts.

Your consent

By using the Kokomini website, you agree to the use of cookies as described in this policy.