SHIPPING

Once your order has been shipped, you’ll receive an email with your tracking details so you can follow your package every step of the way.

Please note that delivery times are estimates and may occasionally vary depending on external factors.

 

SHIPPING TO BELGIUM

Shipping cost: €7.50

Estimated delivery: 3–5 business days

Free shipping on orders over €150

 

SHIPPING TO THE NETHERLANDS

Shipping cost: €9.50

Estimated delivery: 3–5 business days

Free shipping on orders over €150

 

SHIPPING TO FRANCE, GERMANY & LUXEMBOURG

Rate: €12,50

Delivery time: 3-5 business days

Free shipping on orders over €150

 

SHIPPING TO SPAIN, PORTUGAL & ITALY

Rate: €15,50

Delivery time: 3-8 business days

Free shipping on orders over €200

 

Please note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, public holidays, or weather conditions. We cannot guarantee exact delivery dates.

 

RETURNS

Would you like to return an item? No problem, we’re here to help!
Before sending anything back, please take a moment to read the guidelines below:

You can return your item within 14 days of receiving your order. Please make sure the item is in perfect condition: unworn, unwashed, and with all original labels and hangtags still attached.

Return shipping costs are at your own expense, unless the item is faulty or incorrect.

As much as we’d love to, we can’t take responsibility for returns that are lost during transit. We recommend using a tracked shipping method, so you can follow your package and be sure it arrives safely.

Items purchased on sale are final and cannot be returned or exchanged.

 

HOW TO RETURN

Send us an email at info@kokomini.be to let us know you’d like to return something.

We’ll get back to you within 3 business days with the next steps.

Carefully pack your item(s), including any necessary documents and send it to the provided address.